Citrix Presentation Server 4.0 User login problem

We installed a new Microsoft Windows 2003 Server with Citrix Presentation Server 4.0. Administrators could login remotely, but regular users were denied with:

"The desktop you are trying to open is currently available only to administrators. Contact your administrator to confirm that the correct settings are in place for your client connection" The remedy was to go into the advanced settings of the ica-tcp listener, and remove the only launch published applications setting.

Open the Citrix Connection Configuration Tool.
  C:\Program Files\Citrix\System32\mfcfg.exe Double Click on ica-tcp
Then click Advanced...
Then Under "Initial Program"
Clear the checkbox for "Only Launch Published Applications"

If you are using Remote Desktop to access your Citrix Server, then make the same change to the rdp-tcp listener.

The usual Citrix changes were also required, but you probably already did those...
Open Group Policy mmc snapin for your Citrix Server or the GPO for the OU in which is resides.
Set "Allow users to connect remotely using Terminal Services" in: Computer Configuration
  Administrative Templates
    Windows Components
      Terminal Services
        Allow users to connect remotely using Terminal Services

You'll also need licenses installed for a user to login, you'll get an error in the Event Viewer if something is wrong with licensing. Presentation Server uses flexlm(lmgrd) as the license manager. The default on our install was port 27000.

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Comments

Jeez,

I guess you should have just read the manual.

Good advice for anyone, but given the number of hits on this page, I guess no one is reading it :-(

or though x64 edition doesn't appear to have the mfcfg.exe tool :(

Excellent. I've been struggling all afternoon to fix this. Why can't the CCC tool be part of the management console?

Thank you very much, it works and I finaly happy

Well I for one say - THANK YOU VERY MUCH! This was driving me crazy.
And what manual would I have found this in?

I just installed the Citrix Metaframe 4.0 on our W2K Terminal Services server and got the error "The desktop you are trying to open is currently available only to administrators. Contact your administrator to confirm that the correct settings are in place for your client connection". Googling brought here and I was able to resolve the problem. Thanks for the tip.

Long Live Google....

This is really helpful information. Thank you for sharing it.

Thanks for the info.... i would of been messing around with the Windows terminal server configuration all day long and gotten nowhere without this article!

Thanks this was perfect. I appreciate you taking the time to post much easier to understand and less hassle. Citrix website is not user friendly and a lot of time is wasted. I had it fixed in about a minute. Thanks again

Thanks !!!

Worked right away - way to go with the fix man!

Thanks, it's useful

Very nice work, great resource given I couldn't find any other way to fix this.

Very userful! Many thanks!
Besides, in the X64 system, the set will be at the "Terminal Server Configuation"

Does anyone know how to fix this problem running Citrix XenApp Enterprise 5.0 on Windows Server 2008? I can't find any settings for ica-tcp in the new fangled Access Management Console.

I realize this is years later... but maybe it will help someone else. This doc has instructions on how to do this on 4.5/5.0:
http://support.citrix.com/article/ctx104106

As sundy said, try the Windows 'terminal services configuration' admin tool.
Connections, 'Properties' of the RDP-Tcp connection, the "Citrix Settings" tab, and clear the 'Non-admins only launch published apps' box.

Finaly solved! Great tip. I only found solutions for presentation server 3.0

Thank you!!! small issues like this are so frustrating. Thanks for the help.

Thank you so much!! worked for me as well.

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