Citrix Presentation Server 4.0 User login problem
“The desktop you are trying to open is currently available only to administrators. Contact your administrator to confirm that the correct settings are in place for your client connection” The remedy was to go into the advanced settings of the ica-tcp listener, and remove the only launch published applications setting.
Open the Citrix Connection Configuration Tool.
C:\Program Files\Citrix\System32\mfcfg.exe
Double Click on ica-tcp
Then click Advanced…
Then Under “Initial Program”
Clear the checkbox for “Only Launch Published Applications”
If you are using Remote Desktop to access your Citrix Server, then make the same change to the rdp-tcp listener.
The usual Citrix changes were also required, but you probably already did those…
Open Group Policy mmc snapin for your Citrix Server or the GPO for the OU in which is resides.
Set “Allow users to connect remotely using Terminal Services” in:
Computer Configuration
Administrative Templates
Windows Components
Terminal Services
Allow users to connect remotely using Terminal Services
You’ll also need licenses installed for a user to login, you’ll get an error in the Event Viewer if something is wrong with licensing. Presentation Server uses flexlm(lmgrd) as the license manager. The default on our install was port 27000.
April 26th, 2006 at 06:46
Jeez,
I guess you should have just read the manual.
April 26th, 2006 at 07:56
Good advice for anyone, but given the number of hits on this page, I guess no one is reading it :-(
May 8th, 2006 at 07:00
or though x64 edition doesn’t appear to have the mfcfg.exe tool :(
May 31st, 2006 at 23:17
Excellent. I’ve been struggling all afternoon to fix this. Why can’t the CCC tool be part of the management console?
August 2nd, 2006 at 01:22
Thank you very much, it works and I finaly happy
August 18th, 2006 at 12:14
Well I for one say – THANK YOU VERY MUCH! This was driving me crazy.
And what manual would I have found this in?
October 6th, 2006 at 12:03
I just installed the Citrix Metaframe 4.0 on our W2K Terminal Services server and got the error “The desktop you are trying to open is currently available only to administrators. Contact your administrator to confirm that the correct settings are in place for your client connection”. Googling brought here and I was able to resolve the problem. Thanks for the tip.
Long Live Google….
November 29th, 2006 at 11:37
This is really helpful information. Thank you for sharing it.
December 14th, 2006 at 12:26
Thanks for the info…. i would of been messing around with the Windows terminal server configuration all day long and gotten nowhere without this article!
January 26th, 2007 at 09:15
Thanks this was perfect. I appreciate you taking the time to post much easier to understand and less hassle. Citrix website is not user friendly and a lot of time is wasted. I had it fixed in about a minute. Thanks again
June 6th, 2007 at 15:19
Thanks !!!
September 24th, 2007 at 07:16
Worked right away – way to go with the fix man!
December 19th, 2007 at 23:37
Thanks, it’s useful
March 20th, 2008 at 11:56
Very nice work, great resource given I couldn’t find any other way to fix this.
August 6th, 2009 at 19:26
Very userful! Many thanks!
Besides, in the X64 system, the set will be at the “Terminal Server Configuation”
August 19th, 2009 at 13:36
Does anyone know how to fix this problem running Citrix XenApp Enterprise 5.0 on Windows Server 2008? I can’t find any settings for ica-tcp in the new fangled Access Management Console.
September 27th, 2009 at 06:21
As sundy said, try the Windows ‘terminal services configuration’ admin tool.
Connections, ‘Properties’ of the RDP-Tcp connection, the “Citrix Settings” tab, and clear the ‘Non-admins only launch published apps’ box.
January 6th, 2010 at 12:30
Finaly solved! Great tip. I only found solutions for presentation server 3.0